Parcel locker policy: Review and future directions

Purpose and goal:

The project aims to advance knowledge on parcel locker network development from a policy perspective by addressing three main questions: How does the current parcel locker policy influence Sweden´s network development? What is the environmental impact of parcel lockers on e-commerce logistics? How can policy tools facilitate the transition to sustainable e-commerce and logistics practices?

The findings aid the transition to more sustainable e-commerce practices, utilizing policy to achieve goals efficiently. Expected results and effects:

The project analyzed e-commerce evidence, developing parcel locker strategies collaboratively with stakeholders. Conflicting interests hindered maximizing the lockers´ environmental benefits. Interviews and workshops addressed challenges, sharing a report with recommendations. Ongoing work aims for sustainable parcel locker solutions.

Approach and implementation:

The project was conducted in three stages: (1) Review of existing studies, cases, and policies, (2) Stakeholder analysis, and (3) Knowledge synthesis and recommendation development. During the course of 19 occasions (interviews and workshops), final conclusion and suggested the as following: Incentivize and promote systematic data collection and sharing; incentivize and promote environmentally-driven strategic parcel locker network design; Incentivize and promote consolidation; Holistic system approach to policy development.