TIDE - Inclusive Design in Swedish Public Transportation

Purpose and goal:

The purpose of the project is to promote well-being and societal development through inclusive processes. More specifically, it focuses on individuals with hearing impairments and their experiences, goals, and needs within an inclusive service design process, where autonomous buses are part of a new concept for public transportation. The project also leads to new knowledge about how mobility services can be developed through a combination of behavioral science approaches and design methodology.

Expected results and effects:

The new accessible service will be generated using inclusive design approaches in public transportation, and develop a comprehensive understanding of their value for various stakeholders in the mobility system, and lead to increased utilization of public transportation among persons with hearing impairments. The process leads to an understanding of how autonomous buses can complement and impact the current mobility system.

Additionally, it provides insights into how new collaborative arrangements can contribute to inclusive innovations in the mobility system. Approach and implementation:

The project follows a service design process where the target group is continuously involved. The process includes the steps of exploration, analysis/visualization, concept generation, and concept selection. Additionally, the project operates in an interdisciplinary manner, involving relevant expertise and skills.