Birmingham City University and 4net Technologies Limited

£1.41M GBP

Funder	Innovate UK
Recipient Organization	Birmingham City University
Country	United Kingdom
Start Date	Mar 01, 2021
End Date	Jun 29, 2023
Duration	850 days
Data Source	UKRI Gateway to Research
Grant ID	`512001`

Grant Description

To embed cutting edge Artificial Intelligence technology to contact centres via client interaction tools, leading to personalised interactions with customers to improve brand loyalty and to transform the digital experience.