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| Funder | Innovate UK |
|---|---|
| Recipient Organization | Birmingham City University |
| Country | United Kingdom |
| Start Date | Mar 01, 2021 |
| End Date | Jun 29, 2023 |
| Duration | 850 days |
| Data Source | UKRI Gateway to Research |
| Grant ID | 512001 |
To embed cutting edge Artificial Intelligence technology to contact centres via client interaction tools, leading to personalised interactions with customers to improve brand loyalty and to transform the digital experience.
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